How it works
When you hire RetiraKit, you authorize our team to pick up your kit from the organizer on your behalf. This is done through a digital authorization form included in the order process.
How third-party pickup authorization works
Understand how RetiraKit handles kit pickup on your behalf and what authorization is required.
What we need from you
- Your full name (as registered for the race).
- Your photo ID (same document used at registration).
- Race registration proof.
- Any additional documents required by the specific organizer.
The authorization form
The authorization form is signed digitally inside the RetiraKit order. No printing or physical signature required. We keep a copy for the organizer's verification.
On pickup day
Our representative presents your authorization and documents to the organizer's staff. Everything is pre-verified to avoid issues on the day.
Frequently asked questions
- Do I need to be present when RetiraKit picks up my kit?
No. That's the whole point — we pick it up so you don't have to be there.
- What if the organizer refuses to hand over the kit?
This is rare and typically caused by a missing document. We'll contact you immediately to resolve it. If pickup is impossible, you'll receive a full refund.
- Is RetiraKit an official representative of the race?
No. RetiraKit is an independent service. We act as your personal representative, following the organizer's official requirements.