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What is RetiraKit and how does it work

A quick overview of how the RetiraKit service works, from placing an order to receiving your kit.

Quick summary

RetiraKit is an independent service that handles race kit pickup on your behalf from the event organizer. Document requirements, deadlines, and pickup locations may vary depending on each race's rules. For the full flow, see how it works.

Step by step

  1. Choose your race and fill in your order details.
  2. If needed, add multiple athletes to the same order (with distance and attachments for each).
  3. Submit the required documents for verification.
  4. Wait for team confirmation on WhatsApp.
  5. Track the status at tracking through pickup and, if ordered, through home delivery.

Orders with multiple athletes

You can register more than one athlete per order. Verification is done per athlete and required documents must be submitted for each participant.

Checklist before finalizing

  • Name and WhatsApp number filled in correctly.
  • Legible and up-to-date document.
  • Race registration proof or order details on hand.
  • Aware of the published deadlines.

Common mistakes

  • Submitting a cropped or unreadable document.
  • Entering a phone number with a missing digit.
  • Sending everything close to the deadline.
  • Assuming rules without checking the official race regulations.

Frequently asked questions

  • Is RetiraKit part of the race organization?

    No. RetiraKit is an independent pickup service that follows the rules set by each organizer.

  • Can I book on race day?

    It depends on operational availability and the race's rules. We strongly recommend booking in advance.

  • Will I receive confirmation on WhatsApp?

    Yes. The main order updates are sent to the WhatsApp number provided at registration.

Updated on 2/22/2026